Privacy Policy

When you submit a quote request, call +1 (201) 277-9344, or email info@drycore-restore.com, we collect the information you provide — typically your name, phone number, email address, property address, the service you need and any details you share about the loss.

We also collect standard technical information that any web server records: IP address, browser type, referring page and the pages you viewed. This is used to understand how the site is performing, not to identify you personally.

To respond to your request, dispatch a crew, prepare an estimate and perform the work you engage us for.

To communicate with you about a job in progress, including scheduling, moisture readings and reconstruction timelines.

To prepare documentation for your insurance carrier when you ask us to support a claim.

To meet our legal, licensing, tax and record-keeping obligations.

We do not sell your personal information, and we do not share it for advertising purposes.

We share information only where it is necessary to do the work: with your insurance carrier or adjuster when you have asked us to support a claim; with licensed subcontractors (for example plumbers or roofers) engaged on your job; with a third-party hygienist when independent testing is part of the scope; and where required by law.

If you provide a phone number and consent on our form, you agree that we may contact you by phone, text message or email about your request. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or ask us to stop calling by telling any team member.

This site uses only the cookies necessary to operate. If analytics are added in future, this policy will be updated to describe what is collected and how to opt out.

We retain job records — including photographs, moisture logs, estimates and invoices — for as long as necessary to support warranty obligations, insurance claims and our legal record-keeping requirements.

We take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

California residents may have rights under the California Consumer Privacy Act, including the right to know what personal information we hold about them, to request deletion, and not to be discriminated against for exercising those rights.

To make a request, contact us at info@drycore-restore.com or +1 (201) 277-9344. We may need to verify your identity before acting on a request.

This site is not directed to children under 13 and we do not knowingly collect information from them.

We may update this policy from time to time. Material changes will be reflected on this page with a revised effective date.

Drycore Restore, 749 Portola Ave, Glendale, CA 91206. Phone +1 (201) 277-9344. Email info@drycore-restore.com.